Privacy Policy

Privacy Policy for https://purlins-albury.thebestlocalpro.com

Introduction

Welcome to https://purlins-albury.the bestlocalpro.com (hereafter referred to as “Purlins Albury” or “we”). We are dedicated to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we handle the information you provide to us when you use our website, applications, services, or products. By visiting or using our platform, you agree to the terms outlined in this policy.

Scope

This Privacy Policy covers all aspects of Purlins Albury’s online presence, including but not limited to:

  1. Our primary website at https://purlins-albury.thebestlocalpro.com.
  2. Any mobile applications or software developed by us and downloaded from app stores.
  3. Online services offered through our platform, such as user accounts, content sharing, and messaging.
  4. Interactive features on our websites that require user registration or data submission.

Please note that this policy does not extend to external links or third-party platforms accessible via our website. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This policy outlines the practices for various interactions:

  1. Authorized User Activities: When you use our applications and services as an authorized user, we collect and process data necessary for providing these services, including account details and usage metrics.

  2. Website Visits: If you visit our websites linked to this Privacy Policy, your interaction with these pages may result in the collection of information about your browsing behavior, device details, and IP addresses.

  3. Communication: We may reach out to you via email, calls, or text messages (SMS) for various purposes, including newsletters, promotional offers, account updates, and customer support. Your consent is required for marketing-related communications.

Personal Data Collection

We gather diverse types of personal data to enhance your experience and improve our services:

  1. Account Information: Details related to your user account creation, such as usernames, passwords (hashed and salted), email addresses, and profile pictures.

  2. Payment Information: Data required for processing payments, including credit/debit card numbers (encrypted), expiration dates, CVV codes, and billing addresses.

  3. Financial Information: Transaction records, purchase amounts, frequency, and payment methods used on our platform.

  4. Purchase Information: Items bought, quantities, prices, delivery addresses, and order status.

  5. Mobile Device Identifiers: Unique device identifiers (UDIDs), advertising IDs, and mobile network information to deliver targeted content and analyze app performance.

  6. Location Data: GPS coordinates or other location-based services data if you choose to enable them for personalized experiences.

  7. Feedback and Reviews: Comments, ratings, and reviews you submit on our platform or through surveys contribute to product improvements.

  8. Social Media Information: If you log in via social media accounts, we may access your public profile information (e.g., name, email, profile picture) for ease of registration and login.

  9. Product Information: Details about products you view, search for, or purchase, including product IDs, categories, and customization options.

We collect this data through direct user input, application interactions, browser settings, and automated tracking technologies like cookies. Additionally, we may receive personal data from third parties who assist in our marketing efforts or provide services on our behalf.

Cookies and Similar Technologies

Purlins Albury uses cookies (small text files) and similar technologies to enhance user experience and collect analytics:

  1. Strictly Necessary Cookies: These are essential for the secure functioning of our website, enabling basic site navigation, security measures, and maintaining user sessions.

  2. Preference Cookies: We use these cookies to remember your preferences, such as language settings, display options, and ad personalization.

  3. Analytics Cookies: They track anonymous data about visitors’ interactions with our website, helping us understand usage patterns and improve our services.

Users can manage non-essential cookie preferences through our Cookie Manager, providing control over tracking and personalization.

Data Retention and Deletion

We retain personal data for varying periods based on legal requirements and the purposes for which it was collected:

  1. Account-related Data: We keep user accounts active as long as you maintain an active account with us. After account termination, we may retain certain information (anonymized where possible) for a limited time for backup, fraud prevention, or internal analytics.

  2. Transactional Data: Purchase and transaction records are typically retained for billing, auditing, tax purposes, and dispute resolution, usually for a period of 7 years.

  3. Analytics and Research: Anonymized data used for analytics and research may be stored indefinitely to support our business decisions.

  4. Legal Compliance: We may be required by law or regulatory bodies to keep certain records for specific periods, such as financial transactions (up to 10 years) or personal information related to legal disputes (as long as necessary).

Once the retention period expires or when data is no longer needed for the identified purposes, we will delete or anonymize it from our systems.

Data Security Measures

Purlins Albury implements robust security practices to safeguard your personal data:

  1. Encryption: We use encryption protocols for data in transit and at rest to protect sensitive information from unauthorized access.

  2. Secure Third-Party Processing: We engage reputable third-party service providers who adhere to strict security standards to process data on our behalf, ensuring the same level of protection as our internal systems.

Children’s Privacy

Purlins Albury does not knowingly collect or solicit personal information from children under 18 years of age. Our services are intended for adults, and we encourage parents and legal guardians to supervise their child’s online activities.

Your Data Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data:

  1. Access: You can request access to the personal data we hold about you, along with information about how it is used.

  2. Rectification: If your data is inaccurate or incomplete, you have the right to request its correction or completion.

  3. Erasure (Right to be Forgotten): In certain circumstances, you can ask for the deletion of your personal data if there is no compelling reason to retain it.

  4. Restriction: You may limit the use of your personal data for specific purposes and object to its processing under certain conditions.

  5. Portability: Upon request, we will provide a copy of your personal data in a commonly used format so that you can transmit it to another controller.

  6. Objection: You have the right to object to the processing of your data for specific purposes, such as direct marketing or profiling.

  7. Non-Discrimination: You cannot be discriminated against for exercising your data rights.

To exercise any of these rights, please contact our privacy team at [email protected]. We will respond to legitimate requests within a reasonable timeframe.

Changes to Privacy Policy

Purlins Albury reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and we encourage you to review it periodically to stay informed about how we protect your data.

Contact Us

If you have questions, concerns, or requests regarding our Privacy Policy or data handling practices, please contact us:

  • Email: [email protected]
  • Mailing Address: Purlins Albury, Data Privacy Team, [Mailing Address], Country

We aim to provide timely responses to your inquiries and ensure the security of your personal information.